Refund policy
We have a 14-day return policy.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us with your order number and a photo of your return. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us with your order number and a photo of your return. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
There is a $12 restocking fee deducted to cover return shipping and repackaging. For all exchanges and returns for store credit, we cover the restocking fee for you. Original shipping charges (what you paid to have your order delivered) are non-refundable.
Final sale Items
- Final sale items (marked clearly at checkout) can't be returned or exchanged.
- Socks are final sale — hygiene thing.
Promotional Gifts
Gifts included as part of a special event offer, like our launch celebration, are part of your bundled order, not a separate purchase.
Launch Celebration Offer: If you return the Pre-Game hoodie, the cap must be returned along with it. If you choose to keep the cap, its retail value of $38 CAD will be deducted from your refund.